Mail Merge in Word 2003 looks quite different than in Word 2000. Luckily, the on-screen guides are very good, and many of you are working your way through the differences.
If you need a little extra help, we have some extra handouts, and you can find an online tutorial at http://tinyurl.com/yqvejn. Another online tutorial is at Word 2003 in Pictures. Notice, however, that these tutorials do not show you how to create a new list of addressees but assume you have a list already in Excel. You will use Excel in that way in the following exercise.
A third online resource is at Brainbell: Basic Mail Merge.
An advanced tutorial is at bettersolutions.com
One stumbling block might be finding the Insert Merge Fields button. In Word 2003 you have to move your mouse across the icons on the Mail Merge toolbar and wait for the little "tooltip" labels to pop up. The one you want is illustrated below: